Verizon Connect Reveal Field eTutorial (for admin/dispatchers)
This course is an interactive tutorial that teaches admin and dispatchers the features and functionality of Verizon Connect Reveal Field.
Reveal Field is an integrated solution that helps dispatchers, administrative personnel and business owners maintain visibility of vehicles, technicians and jobs. This solution allows you to:
- quickly access each technician’s availability,
- use drag and drop scheduling,
- capture customer information and important job details,
- assign one or more technicians to a job at once, and
- know a technician’s ETA to a jobsite, potential delays……. and more!
Lesson content includes:
- key features of Verizon Connect Reveal Field
- how to create and edit driver and technician profiles
- how to create and dispatch new jobs to your technicians
- how to edit and add appointments to existing jobs
- how to customize settings and templates
- how to view job statuses and alerts
- how to view Live Map integrated features